Enquiries from tenants can come through tenants searching either:
- Through Rightmove & Zoopla (and the other property portals)
- Through OpenRent
Rightmove & Zoopla
Calls and emails from tenants via Rightmove, Zoopla, or any other portal are handled by us. The details of all tenants who wish to arrange a viewing are sent directly to you.
To arrange a viewing, contact them directly to arrange a date and time. In addition, we also provide a booking system for viewings so you can enter them on your Enquiries page and add them to your calendar.
This facility is completely free, and if you use it, we'll inform the tenant and remind them 2 hours before the viewing (to make sure they show up!). This also helps with re-arranging times, and cancellations.
If they want to know more without arranging a viewing yet, then we will pass their questions onto you using our masked email service as described below.
Questions which come via OpenRent will be sent directly to you. Our systems will mask your email address for a greater level of privacy. You can reply directly to these emails, and OpenRent will pass your responses on to the tenant without revealing your private information (unless you explicitly want to of course).
As the landlord, you have complete control over the viewing process. You organise and conduct the viewings so you can meet all of your applicants face to face. By speaking with the applicants directly using any of the above methods, finding a day and a time that suits both parties is quick and easy.