Once created by the Rent Now system, an OpenRent tenancy is a private agreement between the tenants and the landlord. OpenRent deposits are held in the DPS custodial scheme and will have been transferred to the landlord's DPS account at the beginning of the tenancy.
To get your deposit back at the end of the tenancy please speak to your landlord directly. Usually a landlord will request deposit repayment via the DPS website, and then pass the money onto you. If you're unable to reach them or it is the landlord's preference, you can request repayment directly from the DPS website.
Requesting Payment Directly from the DPS
You can use the following link to log in:
When we first protected the deposit, you will have received an email from the DPS containing the details you require; if you can't find this email you can use the link labelled "Forgotten your repayment ID?" to retrieve the details you need.
For further information please see the DPS website help: